Hello Medhi,
Thank you for sharing your feedback. We’re sorry to hear about the issue with your account and the concerns regarding your winning bet.
Unfortunately, we were unable to locate your account with the information provided. In order to assist you and check your situation further, please contact us at [email protected] with the bet ID and the email address linked to your account. We will be happy to look into the matter and provide a solution as soon as possible.
Best regards,
Casinozer Support Team